This Privacy Policy explains how jlcc collects, uses, and protects the personal information of players on our Philippines mobile gaming platform. We are committed to keeping your data safe and handling it responsibly.
Last updated: June 2025 · Applies to all players in the Philippines
When you register an account on jlcc, we collect basic personal information including your name, date ofbirth, email address, and contact number. We also collect a government-issued ID for identity verification purposes, in line with Philippine regulations for online gaming platforms. When you make deposits or withdrawals, we collect transaction details including payment method information and transaction amounts in Philippine pesos. We may also collect device information, IP address, and browsing behaviour on the platform to improve your experience and ensure platform security. All personal data collected is used solely for the purposes of operating your account, processing transactions, preventing fraud, and complying with applicable Philippine laws.
Your personal information is used to create and manage your jlcc account, verify your identity, and process your deposits and withdrawals securely. We use your data to personalise your gaming experience, send you important account notifications, and provide customer support when you need it. Platform usage data helps us identify and fix technical issues, improve game performance, and ensure a smooth mobile experience for all Filipino players. We may use aggregated, anonymised data for internal analytics and platform development — this data cannot be used to identify you personally. We do not use your personal data for any purpose beyond what is described in this Privacy Policy without your explicit consent.
jlcc does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification services, but only to the extent necessary to perform those services. All third-party partners are required to handle your data in accordance with applicable Philippine data privacy laws and our strict data protection standards. In cases where we are legally required to disclose information — such as in response to a lawful request from Philippine authorities — we will comply fully while notifying you where permitted by law. Any third party that receives your data is prohibited from using it for any purpose other than the specific service they provide to jlcc.
You have the right to request a copy of the personal data we hold about you at any time. Simply contact our support team and we will provide your data within a reasonable timeframe in accordance with Philippine law.
If any of your personal information held by jlcc is inaccurate or out of date, you have the right to request a correction. You can update basic account details directly through your account settings or by contacting support.
You may request the deletion of your personal data, subject to our legal obligations to retain certain records under Philippine gaming and financial regulations. Requests for erasure will be reviewed and processed within the timeframes required by law.
You have the right to object to certain types of data processing, including the use of your data for direct communications. To exercise this right, contact our support team and we will action your request promptly.
jlcc uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, ensuring that your account information and transaction details remain private at all times. We regularly review and update our security practices to address emerging threats and maintain the highest level of protection for Filipino players. Access to personal data within our organisation is strictly limited to authorised personnel who need it to perform their job functions. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities as required by law.
jlcc uses cookies and similar technologies to improve your experience on our platform, remember your preferences, and keep your session secure. Essential cookies are required for the platform to function correctly and cannot be disabled. Optional cookies, such as those used for analytics and performance monitoring, help us understand how players use the platform so we can make improvements. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to track your activity on third-party websites or to serve you targeted advertising outside of the jlcc platform.
We retain your personal data for as long as your account is active or as required to fulfil the purposes described in this Privacy Policy. After your account is closed, we may retain certain records for a period required by Philippine gaming regulations, financial compliance obligations, or legal proceedings. Transaction records and identity verification documents are typically retained for a minimum of five years in line with applicable Philippine law. Once the retention period has expired and there is no legal basis for continued storage, your data will be securely deleted or anonymised. If you have questions about how long specific types of data are retained, please contact our support team.
jlcc reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable Philippine laws and regulations. When material changes are made, we will notify you through a notice on the platform or via the contact details associated with your account. The date of the most recent update is displayed at the top of this page so you can always check when the policy was last revised. Continued use of the jlcc platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.
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